CERT PACKAGE IT ESSENTIALS PLUS
             

IT ESSENTIALS PLUS 
(All Included in Package)

NOTE: The NEW Core A+ (220-1001) and (220-1002) Certification Prep Courses Included
A+ Essential
  • Computer systems
  • CPU & Peripheral Devices
  • Computer configuration
  • Internet connections
  • Mobile devices and their uses
  • Portable devices 

A+ Practical
  • Win Operating System
  • Installing Windows Operating Systems
  • Display settings
  • Device Manager
  • Configure Networking System
  • Troubleshoot application in a Mac OSX

Network+

  • Network architecture
  • Overview of various network devices
  • Overview of networking services & applications
  • Install and configure networking services/applications
  • · WAN technologies Install various cable types
Security+
Here's what you will learn: 
  • Control Fundamentals & Security Threats
  • Network Protocols, Attacks, and Defenses
  • Creating Secure Networks and Performing Security
  • Assessments
  • Network and System Security Mechanisms
  • Remote Access and Wireless Security
  • Authentication, Biometrics, and Security Controls
  • Securing the IT Environment
  • Cryptography and Public Key Infrastructures
  • Securing Applications, Virtualized Environments and Cloud Computing
  • Business Continuity, Disaster Recovery, Security Training and Forensics
MICROSOFT OFFICE COURSES
(Select 3 Level)
      Word Basic Level
· Performing Basic Tasks
· Editing and Formatting
· Structuring a Document
· Using Tables
       Word Intermediate Level
· Advanced Formatting
· Navigating and Reviewing Documents
· Customizing Document Layout 
· Inserting and Formatting Graphics 
Word Advanced Level
· Advanced Table Customization 
· Reference Tools and Mail
· Adjusting Document Views
· Sharing and Collaboration 
Excel Basic Level
· Creating Workbooks,
· Worksheets, and Data
· Saving and Printing Data
· Formatting Cells and Worksheets
· Formatting Data
· Create & customized cell style
Excel Intermediate Level
· Performing Calculations Using    
  Functions
· Presenting Data in Tables and Charts
· Presenting Data using Conditional
  Formatting and Spark lines
· Creating & Customizing Visual Elements
Excel Advanced Level
· Customizing Options and Views
· Manipulating Data
· Data Search, Data Validation,
· Modify work environment
· Ways to sort and filter data.
·  Apply and modify default settings.
Outlook Basic Level
· Creating & Managing E-mail
· Creating & Managing Contacts
· Reply & add attachments to emails
· Design email signatures
· Configure message preview settings
Outlook Int. Level
· Scheduling Apps, Events, and Tasks
· Formatting & Configuring  Emails
· Create & manage appts, events & tasks
· Navigate & manage the Calendar.
· Create & reply to meeting requests
· Work with meeting features.
· Formatting & editing e-mail  features
· Track and organize e-mails
Outlook Int. Level
· Ways to customize Outlook
· Usage various organizational features
· Create & manage Outlook rules
· Use cleanup & storage tools
· Apply various sharing features
· How to configure calendar options
· Mail Automation, Cleanup, & Storage
· Calendar Collaboration & Customize
PowerPoint Basic Level
· Formatting a presentation
· Insert & format various objects
· Create & modify a photo album
· Animations in a presentation
 
PowerPoint Adv. Level
· Customized transitions & animations.
· Steps to insert and modify charts
· Create a consistent presentation look
· Ways to share presentation
PROFESSIONAL DEVELOPMENT COURSES
(Select 1 Courses)
Customer Service
·    Telephone Etiquette
·    Inbound Calls- 
·    Outbound Calls
·    The Importance of Customer
     Service
·    Serving the External Customer 
Business Communication
·    Parts of Speech
·    Working with Words
·    The Mechanics of Writing
·    Punctuation
·    Sentence Construction 
     Common Grammar Usage Errors
Keyboarding
·    Touch Typing Keyboard Drills
·    Home Row
·    Speed Building
·    Numbers
·    Enhancing Listening Skills
·    Number Pa
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